Here's everything you need to know about how your personal information is collected, why it's used, and how it's kept safe. At Fickle, we believe transparency is the best policy.
In Brief: fickle never sells your personal data to third parties. Your information is used solely to provide services, ensure security, and meet legal obligations. You have the right to delete or correct your data at any time.
Using the fickle platform requires certain information. This data falls into two categories — what you provide directly and what is collected automatically.
| Types of Information | Why It's Needed | Mandatory? |
|---|---|---|
| Full Name | Account Identity & KYC Verification | Yes |
| Date of Birth | Age Verification (confirming 18+) | Yes |
| Mobile Number | Registration Verification & Payment | Yes |
| Email Address | Communications & Notifications | Yes |
| National ID Number | KYC Verification (prior to withdrawal) | At Withdrawal |
| Payment Information | Transaction Processing | At the Time of Deposit |
Fickle collects information through several methods. The main ones are:
We never collect your data without your consent. You will always be clearly informed of why each piece of information is needed at the time of collection.
Fickle uses your information only for specific purposes. Each purpose is clearly outlined below:
Your data is never shared with third parties for advertising purposes. To opt out of promotional emails, contact support at any time.
Fickle does not sell your information. However, in certain circumstances, limited data may need to be shared:
| With Whom | What Information | Why |
|---|---|---|
| Payment Providers (bKash, Nagad) | Transaction Details | Payment Processing |
| Game Providers | Session ID | Game Management |
| Regulatory Authority | Information Required by Law | Legal Obligations |
| KYC Verification Service | Identity Document Details | Identity Verification |
| Cybersecurity Services | IP and Session Data | Fraud Prevention |
Important: All of the above parties are bound by our privacy agreement and may not use your information for any other purpose.
Fickle uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
Optional cookies can be disabled at any time from your browser settings. However, disabling essential cookies may cause some features to not function properly.
Fickle does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the retention period expires, your data is automatically deleted through a secure process.
As a fickle member, you have full control over your own data. You may exercise the following rights at any time:
The right to access the information we hold about you
The right to correct inaccurate or outdated information
Request to Delete Data Under Specific Conditions
The right to request restriction of certain uses of your data
The right to download a copy of your information
Right to object to specific uses of your data
The right to lodge a complaint with the relevant authority in case of a policy violation
To Exercise These Rights support@fickle.bet. We will respond within 30 days.
⚠️ Strict Policy: Fickle does not permit or support the use of this platform by anyone under the age of 18. We do not collect personal information from minors.
Age verification is carried out at registration. Should any minor's data be collected inadvertently, it will be deleted immediately and the associated account will be closed. If you believe your child is using this platform, please contact our support team.
Fickle uses industry-leading technology to keep your information secure. Our layers of protection include:
However, no method of transmission over the internet is 100% secure. If you notice any security issue, please notify us immediately.
Fickle may update this Privacy Policy from time to time. When changes are made:
We recommend bookmarking this page so you can easily stay informed of any future changes.
If you have any questions or concerns about your information, please reach out to our dedicated privacy team:
The Core Pillars of Our Data Protection
Fickle never sells or rents your personal data — that is a core commitment we stand by.
All data is secured with 256-bit AES encryption — the same standard used in banking.
View, correct, or delete your data — the choice is entirely yours. Submit a request at any time.
Regular third-party security audits — any vulnerabilities identified are addressed immediately.
Option to opt out of promotional messages. You will only receive critical security notices.
No complex legal jargon — every policy is written in plain, clear language so everyone can understand it.
Common Questions About Privacy & Account Policies
Your privacy is our top priority at Fickle. Join today with transparent policies and robust security.
⚠️ Gaming is strictly prohibited for anyone under 18. Please play responsibly.